Returns & Exchanges
At CW-X, we want you to be fully satisfied with your high-performance gear. If your purchase doesn't meet your expectations, we offer a 30-day return window for items in new, unworn condition with original tags attached.
Initiate Your Return
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
Print Your Shipping Label
Download and print the prepaid return shipping label provided by our system and securely package your items in their original boxes.
Drop Off the Package
Affix the label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.
Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing